Jewel of the Seas Cruise Review by SGM68
- Sail Date: May 2013
- Destination: Western Caribbean
- Cabin Type: Superior Ocean View Stateroom with Balcony
The only issue we had was with babysitting. RC's website says it's available on Jewel. Well, not really. It's available IF staff feel like working extra hours, but we only learned this after requesting babysitting and not getting a response. The first morning of the cruise we requested a babysitter for 2 hours for the last day so we could go to the spa for a couples massage. The customer relations rep at the desk assured us she'd put in the request and get back to us. Never happened. Eventually, after repeated calls and getting her manager involved we got the truth: the service only exists to the extent staff responds to the babysitting request and will work a couple of extra hours. Not a big deal, but it would've been nice if they'd told us that up front. They did give us 25% off a future cruise as an apology (and a "Pets at Sea" stuffed toy for our daughter).
One other odd thing: only saw it once, but a security officer was asking kids wearing swim diapers to leave the kiddie pool. I don't get it. Why have a kiddie pool if you're not going to allow kids in it?
All in all, a very enjoyable time and will definitely return to RC in the future.
- Read more Royal Caribbean Jewel of the Seas Reviews
- Read Cruise Critic's Royal Caribbean Jewel of the Seas Review