Beautiful ship with decent service.: MSC Preziosa Cruise Review by Mjmiles

MSC Preziosa 4
Member Since 2013

Overall Member Rating

Beautiful ship with decent service.

Sail Date: March 2013
Destination: Europe - Western Mediterranean
Embarkation: Barcelona
We sailed on the Armonia in 2007 and had an amazing experience. The Prezosia is beautiful and we sailed on its first voyage, but we felt the staff lacked the warmth of other cruise ship staff we have had on past cruises. Our daughter is studying abroad and we spent her spring break together with her so we obviously still enjoyed ourselves.

We were disappointed that water wasn't complimentary at dinner. Neither was coffee or tea. You could go to the buffet to get your own coffee but it was horrible! We kept hoping it would improve, but it was just awful coffee.

Our cabin was under the pool and water started dripping through the light fixtures on our ceiling into the room. The staff were able to move us to a different cabin, so it was mainly just an inconvenience.

We felt like the ship should have offered a complimentary shuttle into Marseilles because it was quite a long walk to a place where you could catch a public bus. On the Armonia, the shuttles were More complimentary, but it cost 15 Euros pp to ride into town here. In Genoa, we caught a train to Santa Margherita and then a water taxi to Portofino, which was wonderful. The shore excursion in Tunis was a bit of a let down as our guide led us into places where wares were pushed on us mightily! It was very uncomfortable for everyone on our bus, as most Americans and Western Europeans were not used to such hard sell tactics. It was overwhelming to have people putting scarves around your neck and hats on your head, spraying perfume on you and such.

The shows were pretty entertaining, but kind of random. I wasn't sure how they were intended to go together with the titles of the shows. Our last night in the dining room, our waiter told us what to put on our review forms. Also tips are added automatically where you received good service or not. Overall we did get good wait staff and we had a good cabin steward, but I would prefer to leave my own tips as I see fit, not a "one size fits all" tip added. We were trying to stick to a budget and our overall impression was that we were nickeled and dimed to death on this cruise where basically everything was an extra fee. More so than on our previous cruises. Less

Published 05/22/13

Cabin review: 1113045

Our balcony was nice, the cabin was attractive and well laid out. Other than pool water leaking into our cabin, it was good. The shower gave us more room than most cruises.

Port and Shore Excursions

The train station is very close and we were able to get to Portifino easily.
Read 287 Genoa Reviews

We were a long way from town and MSC felt the need to charge 15 euros to get into town, which is ridiculous when the ship is so far out. Once we got into the town it was beautiful. The church of Notre dam is gorgeous and the views are breathtaking. The area by the water was fun and there was plenty to see, lots of shops and restaurants with free wifi and great coffee!

Naples was very dirty and crowded, but after a 10 minute walk we found a train and went to sorento which was lovely.
Read 1162 Naples Reviews

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Member Since 2013
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