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Celebrity Solstice Review

5.0 / 5.0
Editor Rating
2128 reviews
30 Awards

Gene_CA

Review for Celebrity Solstice to the USA
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gene1142@sbcglobal.net
6-10 Cruises • Age 80s

Rating by category

Value for Money
Embarkation
Dining
Public Rooms
Entertainment
Service
Cabin

Additional details

Sail Date: May 2012
Cabin: Deluxe Veranda 2A

First, this line or maybe just this ship lacks any effective communication with its guests. Embarkation and tendering were utter disasters and resulted in at least 2452 passengers that were unhappy from the very start and a topic of conversation over dinner for the entire cruise. We checked in at the Harbor Sheraton at 1:00 PM as specified on the useless website. We finally got on a bus (#50) at 4:30 PM. Finally got on board near 7:00 PM in Encinada. Our luggage finally got to our room after 9:00 PM.

At the check in facility, there was no PA system to inform passengers as to to what was going on, or where facilities were etc. A talented high school gym teacher with a bull horn could have easily solved the problem. Food was being served outside, but no one knew it. The restrooms were also outside and you only found that out by chance rumor. If you simply got in the bus line after check in and denied that you had been given a bus assignment, you were just boarded on the next available bus. Honest, compliant people just waited and got on their assigned bus hours later.

Their website is very short on information. We could not find show times. We could not find definitive wine and alcohol policy. Two bottles per stateroom. What size, when etc. Their website needs a major overhaul. The 800 number is not much better. In trying to determine whether to accept late dining or open dining, we were told that shows were anywhere from 6 and 9 to 7 and 10. Actual times were 8:30 and 10:30. We chose open dining based on that bad information. That only allow us to go to the open dining room and get in line for over 30 minutes to be seated.

Cabin Review

Deluxe Veranda 2A

Cabin 2A

Very good room service. Always available on the room phone. Not a problem. Very considerate of privacy and personal preferences.

Port Reviews

San Diego

Toured the Midway. The San Diego Maritime Museum is also an excellent choice.

Los Angeles

Stayed on board. Ports of Call is old, run down and not worth the walk.

Antigua

Santa Barbara is not on the list. Good port though

San Francisco

Fun visiting San Francisco Maritime Museum Liberty ship and submarine. Riding old beautiful restored street cars is a great experience. All within walking distance.

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