Very Disappointed: Grand Princess Cruise Review by deecav

Grand Princess 0
Member Since 2013

Overall Member Rating

Very Disappointed

Sail Date: April 2013
Destination: Hawaii
Embarkation: San Francisco
My husband and I planned a 15 day Cruise to Hawaii for our 25th wedding anniversary, we were told that the Grand Princess was totally reburbished in not true.....From the time we walked aboard it was disappointing. The state rooms were very tiny, the beds were so old and worn out, I had to ask for a memory foam topping to go over the mattress and still didn't do anything,the food was terrible, it didn't matter where you ate, it was the same menu just about every night in dining room, buffet was a joke, No taste to food, nickle & dimed you too death, you even had to pay for an ice cream sundae, but they gave you a cone for free, it's the same ice cream, that was a joke....

The entertainment??????There was none, it was terrrible, play bingo for 30.00 home I go all the time it cost you 1.00 a card, .50 for the special games, crazy....toliets were over flowing, pipes were breaking, water coming down the walls rugs were soaked...they were pulling up rugs, More painting, varnishing, sanding while we were sailing, so you were brezthing all that crap. No TV to speak of, they were playing the same movies over and over again, we spent all this money for our anniversary for that........

Then we had our brother and his wife traveling with us, my sister-in-law lost her glasses, we just left dinner in the main dining room, so we went back to see if she dropped them under the table, we spoke to our waitress Christina and the head waiter, we told them if they found them to please let her know, she couldn't see without them. Now neither one of them knew what they looked like, she went 2 weeks without glasses, every day went to pursers desk to see if theywere turned in....3 days before cruise ended...Christina made a comment to my sister-in-law that she could bet that they would turn up at her table by the time she goes home because her table is a lucky table, the day before we left, she brings them too her and says she went into the laudrey room and found them in there...NOW MY QUESTION IS THIS....How did she know what her glasses looked like ? I think she found them the same night under the table and was keeping them until the last night to get a reward or a larger tip because she knew she really needed them.....who does something like that and what kind of people does princess hire...very sad.We would never cruise with princess again, what a miserable trip that was. Less

Published 05/13/13

Cabin review: IIA521

Terrible beds, too small, very run down.

Port and Shore Excursions

Pearl Harbor

Movie was not shown, was rushed in and out of seeing Arizonia, did get what we paid all that money for.

Wailua River

Too short and not what we expected, plus couldn't do certain things after we paid money we were told too dangeous because of hurricanes.

Best island out of all, we should of spent more time there instead of going to the next terrible port...Mexico
Read 480 Maui Reviews

Very confusing to get around specially for handicap.

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Member Since 2013
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