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Grand Princess Review

Very Disappointed

Review for Hawaii Cruise on Grand Princess
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deecav
6-10 Cruises • Age 60s

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Sail Date: Apr 2013

My husband and I planned a 15 day Cruise to Hawaii for our 25th wedding anniversary, we were told that the Grand Princess was totally reburbished in 2011.....so not true.....From the time we walked aboard it was disappointing. The state rooms were very tiny, the beds were so old and worn out, I had to ask for a memory foam topping to go over the mattress and still didn't do anything,the food was terrible, it didn't matter where you ate, it was the same menu just about every night in dining room, buffet was a joke, No taste to food, nickle & dimed you too death, you even had to pay for an ice cream sundae, but they gave you a cone for free, it's the same ice cream, that was a joke....

The entertainment??????There was none, it was terrrible, play bingo for 30.00 bucks...at home I go all the time it cost you 1.00 a card, .50 for the special games, crazy....toliets were over flowing, pipes were breaking, water coming down the walls rugs were soaked...they were pulling up rugs, painting, varnishing, sanding while we were sailing, so you were brezthing all that crap. No TV to speak of, they were playing the same movies over and over again, we spent all this money for our anniversary for that........

Then we had our brother and his wife traveling with us, my sister-in-law lost her glasses, we just left dinner in the main dining room, so we went back to see if she dropped them under the table, we spoke to our waitress Christina and the head waiter, we told them if they found them to please let her know, she couldn't see without them. Now neither one of them knew what they looked like, she went 2 weeks without glasses, every day went to pursers desk to see if theywere turned in....3 days before cruise ended...Christina made a comment to my sister-in-law that she could bet that they would turn up at her table by the time she goes home because her table is a lucky table, the day before we left, she brings them too her and says she went into the laudrey room and found them in there...NOW MY QUESTION IS THIS....How did she know what her glasses looked like ? I think she found them the same night under the table and was keeping them until the last night to get a reward or a larger tip because she knew she really needed them.....who does something like that and what kind of people does princess hire...very sad.We would never cruise with princess again, what a miserable trip that was.

Cabin Review

Cabin II

Terrible beds, too small, very run down.

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