Zuiderdam Review

4.0 / 5.0
1,028 reviews

Holland America did not do very well this time

Review for the Panama Canal & Central America Cruise on Zuiderdam
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First Time Cruiser • Age 70s

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Sail Date: Dec 2012
Cabin: Standard Interior Stateroom

Having been told that by HAL I could not book a transfer from FLL to the ship, it had to be done several days in advance, I descended the escalator at FLL and found 2 gents in red HAL shirts and purchased a ticket on the spot. The 2 people doing crowd control and security in the check in hall were really quite offensive, very mouthy, but without walking up to the young woman and staring at her upper torso I could not tell you if they were HAL or US government. If it was the latter that would explain a lot.

My bag was delivered to the wrong suite, I finally received it after 10pm, so I had had the same gear on since 4am. The water tank in our section failed, or whatever it is water tanks do when they are not happy, so I had no toilet until mid morning on the second day. A total of 5 calls did nothing more than bring a front desk clerk to check on my toilet. I'm not much of a Do It Yourself type, but I can recognise a jammed toilet when I see one. For breakfast I had 2 cold sausages, some cold bacon and cold ham, and never did use the Lido again for breakfast.

Canaletto was no more than average, and at $10.00 a visit certainly not worth it, when it was no more than a partitioned off section of the Lido, and HAL still have their senior crew dining in the Canaletto while passengers wait for a table and crew waiting in line for their food while paying passengers wait behind them.

Cabin Review

Standard Interior Stateroom

Cabin N

It served it's purpose. I slept, showered, used the toilet. The TV was never switched on.

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