Decline of the Dream: Thomson Dream Cruise Review by twighlightstar

Thomson Dream 1
Member Since 2013
39 Forum Posts

Overall Member Rating

Decline of the Dream

Sail Date: April 2013
Destination: Mediterranean
Embarkation: Tenerife
EMBARKATION flight delayed so had the safety drill read to us in the coach just before midnight crew member couldn't put life jacket on properly. After that check in was quick.
CABIN outside plus 5161 spacious with fridge and shower over bath. Bath looked dirty but think surface had just been worn away. Toilet overflowed one night luckily only clean water it failed to flush on two days but was quickly fixed. Air con noisy but you become accustomed to noise.
FOOD this was the biggest disappointment since last time we were on Food in self service restaurants was served by staff all week originally supposedly to prevent outbreak of infection I suspect it was reduce on amount of food as staff were obviously under instruction to serve very small portions e.g. 3 potatoe wedges and 3 baby carrots. Choice of food was poorer than last time if you didn't like the themed food there was no alternative and the selection of sweets appalling.
ENTERTAINMENT this was the weakest team we More have ever seen although their Les Miserable was excellent. Other entertainment was just the usual Thomson stuff.
PORTS enjoyed most of the ports even Portimao were we the lucky ones who went in the first tender. Cueta and Cartegena were lovely
DISEMBARKATION due to outbreak of sickness which crew assumed was norovirus but could have been FOOD poisoning we were evicted from ship at 9am and sent to an out of the way hotel. We were bussed back to port at 2pm to collect our cases no reps on hand and no one was expecting us. Eventually taken to airport 4 hours before flight again they weren't expecting us so had to wait for check in to open.
There is evidence everywhere that Thomson are cutting back on spending and this has caused a big decline in standards. We will be reluctant to go on this ship again unless Thomson get their act together. Less

Published 05/11/13

Cabin review: OU5161

5161 spacious only noise is air con. Fridge tea and coffee making facilities but stocks not replenished. No towel animals

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Member Since 2013
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