MSC Poesia Review

4.0 / 5.0
510 reviews

Horrible Cruise and Horrible Customer Service DO NOT GO!

Review for the Western Caribbean Cruise on MSC Poesia
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jkopp1212
First Time Cruiser • Age 40s

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Additional details

Sail Date: Mar 2013

Problems we had:

1. We were never told that the cruise was being renting out by a group. The group was Cruise to the Edge. Instead of leaving entertainment for those that weren't there to see that, the ship catered to them and left nothing for everyone else to do. We are 29 and 30 years old and old rock is not our style. We were expecting to see shows and stay busy and instead we just wanted to get off the boat because it was so bad. The theater was closed for private showings and unless you were part of the group you could not get in, which is wrong for those of us who had no clue this was going to happen. They put all these different people in all the lounges and that is not right either.

The ship should NEVER cater to one group and leave the other hanging. We paid a lot of money for this cruise and WE ARE NOT HAPPY

Cabin Review

Cabin 10

Great balcony. Our friends had a problem with hearing their neighbors doing the deed on the balcony but we didnt have any problems. The hallways were noisy on the last night when they were going back and forth picking up the luggage but quiet other than that. Not much to watch on TV channels. Not many options

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