Lousy experience on QM2!!: Queen Mary 2 (QM2) Cruise Review by Dalkeygirl1962

Queen Mary 2 (QM2) 1
Member Since 2013

Overall Member Rating

Lousy experience on QM2!!

Sail Date: April 2013
Destination: Europe - British Isles & Western
Embarkation: Cape Town
Our first experience of QM2 fell so far short of expectation it was unbelievable! The ship was well worn, the food fell between cold and lacking taste despite every effort of table waiters!

Entertainment was worse than poor with only two performances and the crew giving acceptable performances. Presenters of talks were at the expected levels of quality and substance?

The prices of refreshments/drinks demonstrated total corporate greed, resulting in minimal inboard expenditure during the 15 days on board, then had the temerity to surcharge by an additional 15 per cent!

Cabin staff were great, but bed linen showed distinct weariness with dirty pillow cases incapable of being covered by supplied bed linen??

The Embarcation at Cape Town on 10th April, 2013 was an exercise in Cunard incompetency, resulting in theft from boarding customers caused solely by insufficient security by Cunard!

The Kings Court cafe was poorly organised with clients More unsure which sections were open, replenishing or closed!! Not good.

All in all, QM2 needs a complete overhaul of staff and organisation and is clearly unfit for its intended purpose. Less

Published 04/30/13

Cabin review: Q55249 Queens Suite

If you want or need vibrations then cabin 5249 scores high, but you need to know this prior to confirming booking.

Read All Queens Suite (Q5) Reviews >>
Read more Queen Mary 2 (QM2) cruise reviews >>
Read Cruise Critic’s Queen Mary 2 (QM2) Review >>

Compare Prices on Queen Mary 2 (QM2) Europe - British Isles & Western Cruises

Member Since 2013
Enrichment Activities
Family & Children
Fitness & Recreation
Onboard Experience
Public Rooms
Shore Excursions
Value for Money
Skip X

See Queen Mary 2 (QM2) deals up to 82% off:

October Deals
Queen Mary 2 (QM2) 69% Loved It

2 Night Europe Cruise
See all Queen Mary 2 (QM2) Deals >>