My wife and I had a wonderful first time trip on-board the Ventura from the 7th to the 14th April 2013. Overall, we were extremely pleased with the ship and staff and truthfully, could not find much to complain about. We were pleasantly surprised that the holiday was so good and this was in part because we had been unnerved by some of the reviews we had read from other passengers and so expected the worst. That is not to say that other reviewers did not have valid points or that they had in any way fabricated their complaints or grievances. However, I think we paid too much attention to some reviews which unfortunately negatively influenced us before we had even set foot aboard Ventura.
In brief, here is our summary of our trip:
1. Embarkation -- we were astounded at how smoothly this process was! Before we knew what was going on, our baggage had been whisked away and our car driven off. We had been 'processed' and were on-board the ship having lunch within an hour. Very well done. Disembarkation was equally smooth (although we heard several passengers grumbling about delays).