Crystal Serenity Review

-- / 5.0
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Serenity T/A Spring 2013

Review for Transatlantic Cruise on Crystal Serenity
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paul bernard
10+ Cruises • Age 90s

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Sail Date: Mar 2013

We so much liked the Fall 2012 T/A on Serenity that we didn't need much convincing to book this voyage as well. In both cases the chief attraction for Nancy was the ballroom dancing theme, with the opportunity to take private dance lessons from the on board professionals. As for me, I just like to be at sea.

This voyage was more heavily booked than the previous one by about 15%. Wile the differences were perhaps not striking, this did show up in the quality of the service. While we could not recall a single complaint in the Fall, this time around there were three or four occasions on which we we failed to be noticed when we wanted to place an order in the bars and I had to go in search of a server. I understand this was a function of overcrowding of the facility for one reason or another and not a reflection on the extraordinary willingness of the staff to please, but it should be mentioned that, even on Crystal, at peak occupancy, there are glitches.

Nancy was slightly disappointed, particularly as we had persuaded her mother and another lady to join us on the cruise, that this time the ladies were not escorted into the dining room at dinner by a member of the staff, certainly a courtly touch, but again, the passenger to crew ratio did not allow this. To make up for this however, the willingness of the Maitre d'Hotel to find us a good table at the early sitting each evening although, by the time we booked, this was theoretically sold out, went well beyond the call of duty.

Cabin Review

Cabin A

Excellent midship location, close to elevators, very quiet. Small balcony, but quite adequate for a T/A. Good storage space both in cabin and in bath. Good in-bath shower.

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