Celebrity Eclipse Review
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This was our third cruise. We chose this cruise for the itinerary and the ship's reviews/features. I should say up front that our overall experience with this cruise was excellent. We were thrilled with the quality of the food every place we ate on the ship! Our cabin was very nice and the bathroom was great (Concierge Class Verandah)! That said - I want to point out my gripes next before I detail all our positive experiences.
1. Arrival and Embarkation: We drove ourselves to the port and were a little confused by the signs as to where we were supposed to be; it wasn't clear if they had a drop-off lane and it wasn't clear what lane you should be in for the parking garage. Once we parked and dragged our luggage to the terminal, it wasn't clear if we should get in a line (again, not well marked) or take our bags somewhere else. We got in a line that said Concierge Class check-in and after a few people got behind us, we were told we had to take our luggage somewhere else - which was quite a pain since we had to go back through the line that had formed behind us. Not that we were expecting 'red carpet' treatment because we were 'Concierge Class', but we did think that status was supposed to mean a little faster check-in - it wasn't. All the lines were long and slow. Once we were on the ship, our luggage didn't arrive to our room for over four hours! Again, we did expect a little faster service, especially with Concierge Class.
2. Disembarkation: Because we drove ourselves to the ship, we elected to carry off our own luggage and depart at the earliest time. This was a BIG mistake! We were supposed to be on the 3rd deck by 745 am, so we left our room at 705. We went to the elevators and waited over 20 minutes before we decided to carry our luggage down to the 3rd deck from the 9th. The elevators were jam packed full, mostly of people going to and from breakfast. Once we got down to the 3rd deck, the line was already wrapped around and around - and only two crew members in sight to manage the chaos (but not to help anyone). Once the line started moving, though, it actually went quite fast. It was just insane that the elevators were so unavailable to move disembarking passengers with luggage!
Cabin Review
Deluxe Veranda 2D
Excellent location - we were always on the 'right' side of the ship as we pulled into port! We never heard any outside noise. Roomy living area and bathroom (especially shower). No tub, just a great shower stall (not a problem for us). We both complained about the bathroom sink, for different reasons. My husband didn't like how high the faucet was (he likes to put his face near the sink to splash/rinse). I didn't like how small it was and that it didn't really hold water (I did some laundry during the cruise using Woolite). Great TV and channel selection! Small complaint that the foot of the bed was 'rounded' - my husband is 6'2" and his right foot would hang off the bed because of the shape of the foot. But the bed was very comfortable otherwise (I slept great during the cruise!). Plenty of storage/closet space between the closet, drawers, overhead, and underbed.