Could be improved upon: Celebrity Eclipse Cruise Review by lassie79

Celebrity Eclipse 2
Member Since 2011

Overall Member Rating

Could be improved upon

Sail Date: March 2013
Destination: Southern Caribbean
Embarkation: Fort Lauderdale (Port Everglades)
We left out of Fort Lauderdale, embarking was drawn out we got there at 11 and had to sit and wait inside till 12 to get on, they made a point of only allowing diamond or higher on first and staff made a big deal of it, which was annoying and demoralising for some passengers were made to feel non important. we embarked through deck 3, the foyer being totally unremarkable with none of th glitz and glamour of thier other ships. My first impressions was pretty drab looking, up in the lift to the bufett. The food was good with plenty of choice. cabins were ready at 1.

Cabins were slightly bigger than normal and gave a couple of feet of more space with decent sized vanity table and bathroom bigger than most. the cabin had a sofa which was vinyl and not very comfy to sit on at all. Balcony good big and room to move ok...Storage was good with extra space above the bed and drawers for clothes under the tv along with fridge..beds were really comfy.

up on deck 15 is the lawn, More which really is a waste of space, it should have chairs to sit out on and was not used hardly at all they had bowls you play on it and 3 holes for golf but it was pretty bumpy to putt. The bar staff here not overly friendly and the bar was not always evening they had wine anch cheese on but there was nowhere to sit only on the grass and given that most passengers on the cruise were over 50 and 60 and 70 how they expected them to sit on the ground ive no idea, as most would never get up again...they also had this before a formal night at 5 pm, so no one went as they were gettng ready for dinner...I didnt think a lot of thought had gone into this one they should have had it in one of the bars...The glass blowing was on this deck and we did find this very interesting as demonstrations go, with items created being given away as prizes.

Below this deck on 14 was a nice back deck lounge area in the open and was comfortable sitting there.

We ate in the dinning room at night and found the meals to be very good, celebrity do have good food, and on that issue i have no complaints, however i think that other aspects of the cruise let the experience down for us.

The entertainment was the main issue. It ws very poor by standards we have come to expect from celelbrity on other cruises we have done with them. It would appear they have cut costs in the entertainment on board. Micheals bar which is the hub of the ship and always has a singer in there at night offered nothing at was dead with no passengers either, all the way through the cruise...the band did not play in the sky lounge at night but were cramped into the guest relations area along with the passengers, where thee was not enough seating for more than 15 people at one time. if you needed to go to guest services you could not hear yourself think...there was no disco nightclub in the sky lounge or band playing either. on a few nights they had a piano player in there, fine if you like liberace type stuff but if you dont nothing else on...they did have a guitarist singing in the lounge ouside the speciality restaraunts...more for the people paying for dinner than anything else...we didnt try the resteraunts just ate in the dinning room everynight.
when they did cooking demos they were at the base of the elevators in the guest service area, as was the dance classes....these things should have been held in a more isoslated location not in view of other passengers...the demos should be held in the dinning room..the whole entertainment scene was very dissapointing and did spoil the cruise for us...the cruise entnertainment team need to re hash the way they are doing this. We found the entertainment to be unstructured and very poor...when they said they were having a 70 s disco on the pool deck in the evening, thought that would be ok but it sort of fizzled out after 10 mins, when they stopped playing dance music and went to techno stuff instead.
Bingo was outragious price at $40 for 3 games , you have got to be joking.
The slots on this ship do not pay at all play in the ports you have a better chance of winning.
The smoking area round the pool offered basket chairs but these were low to the ground and the stuffing all needed replaceing and were not comfy to sit in at all and really hard to get out of.

other cruise passenger that had been on this cruise to alaska said they were dissapointed as well and that it had not been like this when they sailed on the eclipse last. the shows in the theatre were just passible the 3 we went to..but some where pretty feeble. When the cruise director got on stage to do a show most people left the threatre. I thought this was a joke really singing for thier supper as part of the entertainment provided by the ship...especailly as she couldnt sing anyway, but thought she could.

they had some arcapello guys performing on board they gave 2 shows of 15 mins each...what was the point of that...what we did notice is that the entertainment staff only played for 1 hr then they were done, that was only at night nothing during the day, like with a band round the pool....singers and bands could be put to better use during days at sea.

the cellar bar never had anyone in it no music and mostly the bar was closed, it needed a piano player in here as its quite big.
the qsar lounge where they had kareoke and disco was mostly empty and had no atmosphere and was sterile with bench seats around the wall made you feel like it was a school hall gone wrong.
the martini bar was different with ice on the bar its only feature, as the piped music was techno stuff playing.
Micheals bar was empty nothing happening there at all.

what i did notice was that the staff did not look happy, they were not chatty with the passengers at all which was strange as on all other ships it has been quite the opposite really all smiling faces but not on this cruise. I asked a few what they thought of the entnertainment and they said rubbish as well.

on days in port for those that did not go ashore there was nothing to do as no bars where open other than 1 by the pool.

I really think celebrity needs to pick its act up on this ship, it really did spoil the cruise experience for us, luckily the ports of call were good.

If all you want to do is sit and play cards on a cruise ship and be in bed by 10 or earlier, this ones for you. But if you want more I would be looking at another ship in the fleet, they are not all this bad.

be aware that when you go to book future cruises that the price quoted is not good for the duration of the cruise. i got one and when i went back to pay a deposit they had put the price up by 800 as half way through the cruise they had sent out a flyer offering 500 on board credit with free drinks packages for further bookings. when i complained about it to staff in the cruise booking office they were rude and not prepared to honour the origianl price quoted.. so nothings for free, they just put the price up to cover it.

I would not go on the eclipse again but would try another ship in ther fleet, having been on the mellenium twice found this one pail by comparrison.
Celebrity still do have the best food, but maybe they would rather be opperating a geratric nursing home type cruise these days if this experience was anything to go by. Less

Published 04/08/13

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