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Crown Princess Review

4.5 / 5.0
Editor Rating
2019 reviews
3 Awards

Very Disappointed

Review for Crown Princess to the Western Caribbean
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Rhinomo
10+ Cruises • Age 50s

Rating by category

Embarkation
Dining
Public Rooms
Entertainment
Cabin

Additional details

Sail Date: Mar 2013
Cabin: Balcony

We were so excited to get back on Princess and feel that Princess level treatment. We have cruised 14 times..Princess 06, Carnival 06, 07, 08, 09, 10, 11, and 2012, Royal Car in 2007. Our first cruise was a Princess cruise and we were in awe of the whole experience. I realize it being the first may have impacted our memory, but we knew what service, pride, great food, attentiveness, and genuine care all meant to us in our first experience. THIS TIME NONE OF THOSE ATTRIBUTES were found. Sure...there were a few (4 that we can name) employees that were awesome. But, beyond that here are the challenges and issues we were faced with daily:

1. They would run you over in the hallways and never move out of the way or say excuse me or good morning...etc

2. The boat was filthy. We always noticed dirty plates and trash left on tables for hours.

Cabin Review

Balcony

Cabin BD

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