Given Regents reputation I was completely and thoroughly disappointed with this cruise. I just got back today. Do NOT BOOK! I was so excited to be going on my first Regent's cruise, expensive but hopefully luxurious. Unfortunately this brand is resting on it's laurels because as it stands it is a mediocre 4 star experience and certainly not five or six stars. You can get the same thing for much less money.
First, the boat has a structural problem that causes it to vibrate and shake. Our bed on the 9th deck aft was like one of those "magic fingers" massage machines all night. Very annoying and nothing could be done to fix it. Shame on Regents for allowing this boat to go to sea given the awful vibrating. Especially a luxury line! The suite was spacious and nice if you could deal with the vibrations.
Second, the staff while trying hard, have no ability to respond to special requests or to accommodate anything out of the ordinary. The foods and beverages are with different wait staff so nothing is properly coordinated. And if you have special requests FORGET ABOUT IT. The food is never really hot and the taste of it is mediocre. Yes they have luxury items on the menu but they are not of the finest quality. I found the food lacking flavor. The produce on the ship was not ripe.