Great Cruise Despite Error: Navigator of the Seas Cruise Review by cruisologist
Overall Member Rating
Great Cruise Despite Error
Destination: Western Caribbean
Embarkation: New Orleans
This was our first cruise on the Navigator, so we were excited about exploring the ship. Each Voyager class ship is the same layout, but different in venue names and colors. We were also excited to see the stage shows and the ice show. The shows were very well done. The casino was actually in a Mardi Gras theme...very fitting! All in all, the appearance of the ship was very pleasing.
The glitch came on the day we ported in Jamaica. We got off the ship to do some t-shirt shopping and just explore the new Falmouth terminal. After all the walking, we were hot and sweaty and looking forward to getting back on the ship, going to our room, and taking a shower. Didn't happen. We got back on the ship, got More to our stateroom and found the door propped open and the smell of paint overwhelming us, and workers out on our balcony. I have no clue to the kind of paint they use, but it burns your nose and eyes. They had masks, we didn't. We were not asked if workers could come into our cabin while we were gone, nor were we informed this was going to happen. We were upset that anyone could have come into our cabin and taken anything they wanted because the workers had no clue who belonged there. On top of that, we were unable to shower and change clothes. When they finally left our cabin, we discovered that the fumes were impossible to ignore. We were so angry. After some heated discussion (us), RC gave us a nice on board credit and a new room of equal quality. After we packed, they sent some people up to move everything. It was refreshing for a cruise line to acknowledge their mistake and then fix it. Thank you. Yes, I will cruise RC again. I also tell others to cruise RC.
The food was very nice on this ship. Room service was friendly and quick on the three occasions we used it. We really loved Portofino's. The Filet Mignon was perfect and the Risotto was yummy.
Cruise staff and cruise director were really great. My favorite was Roberto from Mexico. He was so funny and full of personality. I usually don't like Karaoke, but he made it all worthwhile.
Debarkation was smooth and fast. Even with our glitch, our cruise was a positive experience. I hope to sail RC again in the near future. Less
Cabin review: E1 Deluxe Oceanview Stateroom with BalconyDeluxe Oceanview Stateroom with Balcony (E1) Reviews >>
Port and Shore Excursions
Read Cruise Critic’s Navigator of the Seas Review >>
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