• TRAVEL NOTICE: Learn more about COVID-19
  • Newsletter
  • Write a Review
  • Boards
  • Find a Cruise
  • Reviews
  • Cruise Tips
  • News
  • Deals

Jewel of the Seas Review

3.5 / 5.0
Editor Rating
1589 reviews
15 Awards

Jewel has been tarnished!

Review for Jewel of the Seas to the Mexican Riviera
User Avatar
10+ Cruises • Age 60s

Rating by category

Public Rooms
Fitness & Recreation

Additional details

Sail Date: Mar 2013
Cabin: Superior Ocean View Stateroom with Balcony

An offer came in our email and the price was hard to beat, so we called RCI to book the March 7th cruise on Jewel of the seas. We decided to upgrade to a superior balcony, cabin 9254 and specifically asked if it was obstructed in any way and was told it was NOT... well they LIED!!!!! it is obstructed on not 1 or 2 but all 4 sides ( including up and down) so our views of the ocean were extremely limited! window washing equipment up and below us, a ladder for the window washer to the right and a hugeeeee i beam to the left!!!!! and for this view i paid MORE than a regular balcony!!!!! to say we were disappointed with our accommodations is an understatement!

Boarding was a piece of cake, used capitol parking and we were at the terminal in less than 5 mins!, once inside, they do a great job of directing you to the proper lines and what information to have ready. check in was under 15 mins!, riht up to our stateroom to our major disappointment. went to guest services who told us that there was no place to move us, and that it was not a restricted view!!! i invited them up to the cabin to see for themselves!( nobody ever showed up)

on to lunch at the windjammer... food was overcooked and mostly cold by the time that we got there! luckily we knew about the seaview cafe, best food on the ship! wonderful chili and fried fish!

Cabin Review

Superior Ocean View Stateroom with Balcony

Cabin D2

9254 has OBSTRUCTED VIEWS ON ALL 4 sides!!! window cleaning equipment on top, bottom and the ladder for the equipment on the right, on the left is a HUGEEEE beam, that totally encloses the chaise lounge so NO sun gets in and you CANNOT see to the left at all!!! only view is straight out!!! and that room is an UPGRADE!!!!!

Port Reviews


Expensive for a beach day at 85.PP bus was fine, place is 5 miles away from the terminal, buffet was HORRID!!! had chips, but NO salsa, guacamole, or sour cream, to put on them!!! fried catfish was nasty! best part was the rice, and that was pretty unseasoned, beans were gray and like wall paper paste! drinks were good, facility is clean and the beach is gorgeous! many activities are included, they come around every 5 minutes and ask if you want a massage, we watched them, not worth the money for sure! they were talking among themselves more than paying attention tho the person on the table!

previous reviewnext review

Find a Jewel of the Seas Cruise from $152

Want to cruise smarter?
Get expert advice, insider tips and more.
By proceeding, you agree to Cruise Critic’s Privacy and Cookies Statement and Terms of Use.