The Ports we visited where great. The Splendor was run by a bunch of kids that really didn't seem to know what they were doing. We departed Los Angeles over four hours late after waiting in line for hours. Of course they say how sorry they are but that is all they say and they said it a lot on this cruise.
Now let me make it clear I am talking about the Customer Service people and Excursion people. The room service and food service staff did a great job. We didn't require many extras as we didn't eat in the dining room very often and we keep a very neat room. They were very good about taking care of a problem or just answering questions.
Got into first Port of Call late as we departed LA late by the time they got us tendered to shore we only had a few hours not a big deal in Cabo San Lucas. Second port Huatulco, Mexico they seem to be getting their act together.
8465 is not a bad room. It does have some problems if you are a light sleeper. You are under the adult sun deck and they clean it with a machine at 3:00 in the morning. Then they starting putting out the deck chairs at 6:30 in the morning. After our neighbors starting complaining they moved it up to 7:00. They first try to tell us it was our fellow passengers moving the chairs across the deck at 6:30 am. My neighbor next door got up the next morning went up on deck and it was the Carnival Cruise people no passengers pulling the chairs across the deck so that reason couldn't work any longer.If you are not a light sleeper it is a good room.