This is a beautiful ship and we found it very easy to find our way around from the first day.
This was my 26th cruise, having sailed before on Carnival, Holland America, Princess, Royal Caribbean, Celebrity, Norwegian, and the old Dolphin and Home Lines.
This is the first time that I've had a complaint go virtually ignored. Whatever you do, don't book any cabins aft on the veranda deck. They are directly under the all night pizza place and you will hear this noise all night. After 3 complaints, we received 4 free drink coupons from the Purser's desk.