This was our second cruise with RCI and after this experience I would certainly sail with them again. Although we booked with a local agent the several phone calls that I did make to RCI were handled very professional and were very informative. This was the first time we traveled with our children (ages 13 and 9).

Upon our arrival at the pier I found it to be extremely clean and the baggage handlers helpful. Having ten bags to check the tip we gave them surely helped. (For the record I did not have any control over the packing). The check in process started off slowly with two security guards at the front door not moving things along. RCI should consider some type of rope system to keep line jumpers from starting off this experience poorly. Inside the terminal was very clean and we made it through security quickly. The initial lines upstairs were a bit confusing but after figuring out you had to cross over one line to get checked in before you actually proceeded to the ship it all worked out well. Total check in time less than 15 minutes...I give it an A rating.

Although we were on deck three we really did not hear any noise or have any issues being so close to the bottom of the ship. Our cabin steward was not overly impressive. Disado also kept the room clean and we always had clean towels. After a couple nights we finally had the towel animals we had grown accustom to previously. He was however not overly friendly. Whenever you asked for anything he made you seem like you were asking for the world. He even argued with me after I only received three luggage tags when I needed nine. His tip reflected my displeasure. Maybe next time the stewards higher up on the ship will be nicer. Read more