This is my experience with the Celebrity Infinity Alaskan cruise on July 16, 2006.

We arrived in Vancouver without incident. The Sutton Hotel was over-booked and they were scrambling to get everyone rooms. Not the nicest staff we ever encountered. They had the room set up for 2 of us, not 3. We had to wait a few hours for our room and finally one became available and was set up for only 2 people, but there was 3 of us. I finally got a hold of someone 5 hours after we arrived to say we needed accommodations for 3 people. They rolled in a sad roll-away but didn't accommodate us in any other way. We left the hotel and spent the day in beautiful Vancouver. We met the nicest people and everyone was so friendly.

When we got back into our room, there was a note from Celebrity to have our luggage outside the door as they were picking it up at 7:00 a.m., and that we were going to be delayed going out until at least 7:00 Monday evening. However, we could board the boat at 11:00 a.m. With that, I got dressed thinking I was going out on the ship. We were bussed to the convention center at the dock where we were told the ship would not be arriving until 5:00 that evening. Since I didn't have my luggage, I didn't have shoes to walk around for 8 hours in. By the 3rd hour, I was blistered and had to buy a new pair of shoes. Not too happy about that as I had luggage full of comfortable shoes. Had they told us we were spending the day in Vancouver, I would have dressed appropriately. We were offered tuna and egg salad sandwiches for lunch (sound appetizing??). Not too appealing and not what I had expected and things were chaotic to say the least. Read more