Celebrity Millennium October-November 2003 Transatlantic Crossing
This was our fourth cruise with Celebrity. Overall rating was fair.
- Approximately 70 passenger bags never boarded. Some came on days later and three bags came on 10 days later.
- The ship had food shortages. Milk, bananas, prunes, berries.
- The ship docked in Ft. Lauderdale at 10pm, the evening before our Sunday 7am scheduled arrival due to replacement of transformers. The work was commenced immediately upon docking and the noise level was unbearable.
- One guest the second night got a shard of glass in his soup and was given an apology and 6 chocolate covered strawberries as satisfaction.
- Captain's club members were not given priority debarkation at all times and on the final day some were forced to stay on board until other "baggage colors " called.
- Food was average. The buffet was poor. The morning and luncheon in the Metropolitan restaurant was spotty. It seemed like 1/2 of the waiters were not at all attentive. Many passengers noted this and said the crew looked and acted tired.
- Entertainment was also fair with one exception Scott Record, a comedian.
- Casino was the worst I have ever experienced. The slots were so tight with any payment far and few. Most people avoided this venue.
- Guest activities at best a hodge podge. Meaning there were few events and they often conflicted. Given a 5-day crossing they need to provide many more activities. Highlites were Bingo, Cartwrites series on ships, the computer classes, the investment banking seminar (however it was way too basic).
- Olympic restaurant ($25.00) per person additional charge was well worth it.
- The outdoor pool water was not heated.
- Cabin pricing: Celebrity's pricing is similar to the airlines. Depends upon who you call and time of day. Many people seem to know the angles and book a "low-cost" room and then complain and get upgraded. This practice is very unfair.
- Shore excursions were very good and generally well run. The only complaint is that a certain tour guide took the right front seat making the paying guest sit behind, even though space was provided on the steps for the guide.
- Spa services were very good.
We were in a Concierge cabin. The service by our room attendant was good although he offered no additional services as we received on a previous cruise in a non- concierge cabin. The only exception was Hor'D at 5pm which were tasteless and poorly presented.
I will say that our embarkation was very good.