My husband and I joined the Silver Shadow this past June. It was our first time on the Shadow, but certainly not our first cruise with Silversa and in Alaska.
At first we were a bit concerned with the weather, but what can one do about that. The food was as always fantastic.
Although there were several crew members going above and beyond, we could not help but notice a slight decline in over all service in the dinning rooms. We also did not care for the Cruise director, Ron Goodman. He did not come across as either friendly, helpful, or sincere. The Concierge was very nice as was the International Hostess and Maitre d' along with several others as I mentioned above.