This was our sixth cruise on Celebrity, our first on Summit, and it very well may be our last on Celebrity. As a 14 night cruise roundtrip from Los Angles to Hawaii, it disappointed in almost all respects. The Summit shows severe wear, long overdue for refurbishing. Fabric was worn throughout the public areas.
The 11th deck, with a large pleasant public lounge by daytime and bar by night, has been converted into a tastelessly crude "Bar at the Edge of the Earth" where waiters harass customers to buy drinks. This hard sell in pushing drink sales is prevalent throughout the ship. And the hard sell carries over into many other areas of the ship, the Spa in particular. Many cruise companions told horror stories of paying for a Spa treatment and then being bombarded by a masseuse or trainer on their paid time with hard sell pitches to buy further Spa treatments and products.
Although the waiters and assistants provided excellent, cordial service, most meals were a far distance from fine dining. Fresh vegetables and fruits were scarce, a real disappointment in view of the abundant supply which could have been found at this time of year. And beginning on the next to last day, there was not even brewed coffee. Large bowls of instant coffee were substituted when the coffee supply ran out.