First we did our pre booking on the computer,and had a completed "Fun Pass". Our friends were not able to do this a head of time so they filled out the booking info card. They were done in about four minutes, and waited another 20 for us, the carnival clerk at the counter took our "Fun Pas' and through it away and redid everything including our credit card info.
We then went to our cabin threw on our swim suites and headed for the pool and lunch. When we returned we found no soap of any kind in our cabin, the soap dispensers in the shower were not on the wall just the brackets that hold the dispenser. We called the cabin steward and he came back later with two white quart bottles and told us to use them as the dispensers were on order. We had two large closets in our cabin for clothes. The closet door on the one closes to the desk would not close all the way it kept opening about five inches, so every time you walked by you had to push it shut. We reported it three time and it was fixed on the third day after another visit to the Purser's Desk.
This was cruise number 12 for us so we knew to cruise with a balcony. The deck was stained and appeared to be in need of a good sanding or high pressure cleaning. Like wise was our cabin carpet it was stained from the front dood all the way back to the balcony door. The balcony door glass was stained and like wise was the glass under the rail nothing the cabin stewart could clean it was just in bad shape the rail below our balcony was covered with rust. All this I have never seen on other cruises or would expect to see on "A Five Star Resort" on the sea as Carnival claims to be.