Just returned from my 9th cruise (6th one on RCC) with my mother, daughter and her boyfriend all first time cruisers. The embarkation process was flawless - rooms very tiny....Windjammer food mediocre - staff not so friendly. Asked one of them for cutlery (he nodded to where to get it) then asked if we could get apple juice for my daughter , he said 'yeah you can get it on room service (big help when in Windjammer) then asked another question only to be told "do you have any more questions???" very sarcastically....not appreciated.
Shows were good but costumes very dated. Ship was dated needs an update. Dancing and nightclubs were superb! Waiter in dining room excellent - maitre d never showed up at all not once. Statement room attendant excellent.
Asst Mgr in jewelry shop very rude and not helpful at all with a piece of jewelry I just purchased a MONTH ago on another RCC ship and it had broken. She told me to get it fixed in a store in Nassau! A lifetime guarantee on jewelry - real nice!