Costa Magica Review

4.0 / 5.0
177 reviews

CostaMagica - Eastern Caribbean

Review for the Eastern Caribbean Cruise on Costa Magica
User Avatar
billnbarb
First Time Cruiser • Age 20s

Rating by category

Embarkation
Dining
Public Rooms
Entertainment
Service
Cabin

Additional details

Sail Date: Mar 2006

Costa Magica - The Ship from H*** I will start at the beginning

We arrived at Pier 25 about 11:30 am. There were approximately 1000 people ahead of us. A Costa representative announced that we would start boarding about 12 and asked that guests with children come to the front of the line to board first. That was a nice jester, however, no similar announcement was made for the elderly in line. They stood outside in the heat for over an hour while guests with children in strollers were boarded immediately.

Once, we boarded we were ushered into a theater. This was to register your credit card and to wait for your cabin to be ready. While we were sitting in the theater we noticed a strange smell. It smelled like garbage. We just figured that we had arrived while they were offloading the garbage. An announcement was made that the buffet on the 9th floor was ready and we could proceed to the 9th floor and that our rooms would be ready after lunch. While waiting for the elevator we noticed the smell again but figured that it would disappear. After the buffet, (I am using the term loosely - I do not consider what they had to offer a buffet), we went to our cabin. The hallway leading to our cabin smelled really bad. We called Customer Service and also asked our cabin steward what the smell was and they said they would check on it. A statement that we would hear for the next two days. After our luggage arrived, we decided to head upstairs for some fresh air and to get familiar with the ship's layout. We found out that the only way to get from one end of the ship to the other is to use the 5th or 9th floors. When we returned to our cabin, the smell had become unbearable. Once again we went of customer service and they told us they were aware of the problem and were checking on it. We asked to be moved but they told us the ship was fully booked and no cabins were available. We headed back down and changed for dinner - this was not a pleasant experience considering the smell. I was almost afraid to eat the food. As you have read in other reviews the food is terrible. It was not edible and nothing was hot and that included the buffet. Everything served was either tepid or cold. I never saw a chef or a worker checking the temperatures on the buffet line. Something that is mandatory for all buffet lines. The only item served hot was the made-to-order omelets on the 9th floor.

Cabin Review

1 Helpful Vote
previous reviewnext review

Find a cruise

Any Month

Get special cruise deals, expert advice, insider tips and more.By proceeding, you agree to our Privacy Policy and Terms of Use.

© 1995—2024, The Independent Traveler, Inc.