We sailed on the Pride of Aloha on the October 23rd sailing. Of course like so many others we were a bit nervous about the bad reviews we read prior to sailing. I don't know if these people that wrote these reviews are just way to picky or maybe a bit snobbish, but we had an AWESOME time.
The service was great and the food (yes even the buffet) was great. We tried a few of the specialty restaurants and the food and service was great. The only "bad" service I can say we received the whole time on the ship was in the Kahili restaurant there was a hostess there named "Brittney" who apparently did not like what we were wearing (even though we were very much in dress code for this particular restaurant.) She was extremely rude and unfriendly to us the whole time we ate. I did report her to the service desk after the incident, and they said they would take care of it. But other then that everyone was awesome.
Our room stewart Paul, was just incredible. The cabin was cleaned very well twice a day and anything we needed he provided.