Island Princess Review

4.0 / 5.0
1,228 reviews

Island Princess - Hawaii

Review for Hawaii Cruise on Island Princess
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KAYEF
First Time Cruiser • Age 80s

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Sail Date: Dec 2004

Sorry, I can't remember our cabin numbers, but we were just a few doors from the wonderful glass elevators on deck 8, I think! Anyhow, if I were going to judge Princess from this one cruise I would NEVER again go Princess.............this cruise was SUCH a comedown from our HAL cruise in October we were shocked.

We left port several hours late with NO explanation and NO announcement and NO sailaway excitement...........a very unexciting departure. Upon embarkation (we'd told our adult "children" there would be a great buffet to greet us) the buffet was HORRIBLE.........iceberg lettuce was the salad, deep fried calamari was cold, as was all "hot" food........tables were filthy and littered with food and dirty dishes so there was nowhere to sit, food was on the floor and the "workers" all stood around cleaning up nothing.......just talking. Unfortunately, their attitudes affected the cruise all 15 days. It seemed a revolt was about to happen among the food/drink servers. Their refusal to work caused the buffet area to be filthy ALL the time.....food on tables, floor, tables never wiped down, etc. Once I asked for ketchup and the gal said, "It's on the line." They were unwilling to do ANYthing to help people.

We had holes consistently in our towels, sheets and pillowcases and toiletries in tiny cardboard containers????? Where's the quality?

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