I have to say what a difference it was from my past cruise with NCL. First of all the service was not great at all. It seemed as if the staff was very unhappy at all times. Many of them even gave you dirty looks. Oh god forbid if you get in their way during your travel around the boat, I got some real nasty looks. Also many of times I saw the employees fighting with each other this includes the upper level ship leaders in the white outfits. Its a real shame that this is quite vivid all around the ship.
I also have to say if you take this cruise bring some nose plugs it smells like the boat is a large un flushed toilet that has been sitting since last year! It is really bad even in the hall ways it smells this way. I spoke to some employees and they informed me that the design of the sewer system needs to be re done but NCL has not taken any steps to repair the stink. NCL and the employees spray all day with Febreeze but it is a real unpleasant smell it takes your enjoyment away its that bad.
Also as far as the 10.00 charge per day per cabin guest that is charged to your on board account one employee from the EAST MEETS WEST dinning she informed me that they never see a bit of that money that is charge for tips. So I asked several other and they informed me of the same they never get any of the money and if they do its like 22.00 for a full pay period.