Volendam Review
4.0 / 5.0
HighCeaser
First Time Cruiser • Age 60s
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Sail Date: Oct 2005
Traveled with children
What has happened to Holland America? Two years ago I took the same cruise on the Zaandam. It was excellent. Our group of ten was totally "wow-ed" by the personal care, eagerness to make every experience perfect and the apparent enjoyment the staff got from jobs well done. That was then.
Embarkation was smooth.
Then it started.
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