Let me begin by saying that any critic of any of the 11 cruises we have been on is comparing "degrees of excellence". That said, there were some small annoying issues concerning this cruise. Our mattresses seemed to have seen better days and by the end of the cruise we were dreading another night regardless of how tired we were. We never had cold water from our basin, and our a/c never cooled the room to good sleeping temperature until about 3:AM . We kept it turned fully down the whole time and still could never cool it down. Getting a glass of water anywhere on the ship other than dining facilities required purchasing it for $1.73 per glass. The ship ran out of regular iced tea about the eighth day and had only a sickly sweet concoction.
At our nightly dinner service, out assistant waitress went to the kitchen and brewed our iced tea. The noon dining staff refused to do this. Other than the filet; forget the
steaks, as they were always overcooked. The other menu items were generally very well prepared and presented. This did not include the red snapper filet, which was tasted old and strong. The Windjammer was a very pleasant surprise, both in accommodation and quality. The entertainment was the best of any cruise we have been on, night after night. We have rebooked on this ship for 10 day carib cruise in March. We have been on the Rhapsody four times and believe it to be a better managed ship. Again remember we are talking about "degrees of excellence".