The cruise through the Panama Canal was generally good, and we gave good marks for most of it on our comment card. However, the last day, after comments were submitted, was terrible. During the cruise we had an outstanding team to serve us in the dining room (Puvador and Patcharee). However, open dining for breakfast in the Empire Room was extremely rude. No breads were offered, coffee was given grudgingly (once!). I ordered oatmeal with brown sugar and no-fat milk - slammed down was a bowl with lots of sugar and milk already in it. I asked for banana - no banana, etc. etc. We finally gave up and left.
The draw for leaving the ship left us disembarking last. We had signed and paid for the bus service to airport. Although early flights were labeled as 12:30 on board for quickest disembarking, we were told on shore that if we had a 1:30 flight, we had better take a taxi. We were left in the hot sun for over an hour waiting for a bus, and it was a mob scene.
I would rather not go on another cruise - and the final thought on this was crystallized on this last day.