We sailed the Polar Circle itinerary Feb. 1 2013. The Antarctica scenery, wildlife, and landscape are spectacular and the itinerary met our every expectation and more. The ship public spaces are clean and in good repair with a very nice observation lounge/bar on Deck 5, good space around the lecture rooms and coffee bar on Deck 4, and good outside space for observation when weather permits. There are very nice saunas for men and women and two outdoor hottubs. There is a small but adequate fitness area with treadmills and and weight equipment. It is usually not crowded and easy to access but there is no drinking water and towels are on a different floor.
We purchased return air from Buenos Aries to Ushuaia embarkation point and airport transfers in Ushuaia. The flight down and embarkation was without incident but the dis-embarkation and return flight were poorly handled. We were told to board a bus at 7:45 am for a two hour city tour and transfer to the airport. We got on the bus, it drove to a parking lot at the end of the pier, parked, and we were told we had 2 hours free time for whatever we wanted to do. The ship told us nothing about walking around the town and few were prepared for a walking tour. We were fortunate that the weather turned out well or it would have been two hours sitting on the bus. The return flight was scheduled for 12:30 pm and was delayed an hour. It is 3 1/2 hours. Hurtigruten made no provision for lunch and told us nothing about the lack of lunch.
Communications from Hurtigruten before the cruise were limited and terse. Our final cruise documents had to be emailed because we still had not received them a week before our flight departed. We received a notice that a tour of Tierra del Fuego National Park, which was included in the package that we purchased, would no longer be included and we would have to pay an extra $105 pp to take it. We got this straightened out but the messages from Hurtigruten were flip to terse and showed little respect for us. This lack of communication continued throughout the trip. Ships officers dined in the dining room but seldom said hello or engaged with passengers. The expedition leader was not visible on the ship at all. Expedition team members seldom interacted with passengers on board outside of their lectures. Daily programs were fragmentary and not very descriptive of what shore excursions would be.
We were in suite 638. It is a category MJ suite with a balcony. The suite was very spacious but not as conveniently appointed as we have seen on other lines. There was not much storage for this size cabin and the bathroom was very small and without the finishes that we have seen in other suites. This is an expedition ship and you are constantly changing into and out of shore landing gear but there was no accommodation in the room for the gear or for drying wet landing apparel. Amenities were better than other cabins on board but much less than we have seen in lower category suites on other lines