We started our trip in Miami and the embarkation went very well. There were no lines when we arrived at 1230 and the staff had us on the ship in 10 minutes. Upon boarding the ship we were told our cabin was not ready and we were directed to the Terrace Grill but selected the Waves Grill, which was the first of a number of good lunches. According to our documentation, the cabin was supposedly ready at noon.
The Penthouse cabin was great as it was on the earlier trip. Even with 3 in the cabin there was plenty of room for clothes. The beds, both the main one and the pullout sofa one were very comfortable. The only unpleasant surprise was that the balcony had a an obstructed view that was not mentioned by the travel agent nor the cruise line. The cabin number was 10002.
This was our second experience with having a butler( both on the Riviera) and the service was first class although it took the butler about 2 days to understand our routine, contrary to the last cruise the service did not degrade after a few days. On the first day they (butler and cabin stewards, who were first class) provided the additional wine glasses, mixers, water, towels and anything else we requested.