1. My husband and I were looking forward to a relaxing cruise on the Golden Princess. After boarding we were greeted by many staff members with a smile and greeting as we headed for our room. The next three mornings and evenings we were treated to the shrieking and screaming of the child in the cabin across the hall from us, also to mom and dad and grandparents standing in the hall on several occasions having loud conversations. The shrieks and screams were not from pain but from an overindulged child. We finally went to the purser and were told that they would have to catch the screamer in action. We went to the purser again after a couple of days and asked that something be done. The noise subsided for a few days but toward the end of the cruise it started over again. During this time we had a dinner conversation with another couple who stated that the same child was in the bar one evening after 11:00 p.m., again shrieking and screaming. I forgot to mention that I use heavy duty earplugs when traveling and still was awakened by the screaming. There were several other families on board with toddlers and at times they too were crying and fussing, probably from being tired. Please consider placing all of the families with toddlers in cabins close to each other. If I had been on a Disney ship I would have expected to hear children making lots of noise. Please give those of us traveling without children the same consideration you give to the travelers with children. I will add that the people on board with well behaved children were a joy to be around. The others were not!
2. Turn the music down in the buffet dining rooms. Most of the people on board were retired or close to retirement age. I noticed quite a few hearing aids. When someone has a hearing aid or is hard of hearing it's difficult to hear or talk over loud music. Also the type of music should be considered.
3. All of the room stewards and others who worked behind the scenes were very polite and helpful. They looked me in the eye, smiled and greeted me each time I passed one of them. Not so with the ones in uniform. Not one of them spoke or smiled when I would meet them.