My husband and I have been cruising for some time and we take about two cruisers a year. We have used Celebrity several times now, enough to be elite members but mostly because of the solstice class and because dollar for dollar they can't be beat. We have sailed on everything from Costa to Silversea and in my judgement Celebrity tries very hard to please. Now a little information on my cruise from the port of Miami.
Day 1: We got to the port at about 2:00 so there were no lines to speak of were in a suite so it would have not been that big a deal anyway. As with any first day there seemed to be a little confusion and crowds but it soon settled down my only complaint about check in is they keep the terminal at fridge temperatures its like being in a meat locker, I have no idea why, and the poor staff were shivering. Our room was ready and this is the third time I have booked the Royal Suite because I'm spoiled after the first time. The husband is not so happy with this but what can I say.
The ship is beautiful and easy to get around. We never eat in the dinning room for dinner so I can't comment on that. We ate once in Murano very nice but I cant figure out why they say, and this goes for all the specialty restaurants that they are full when in my view they look empty except for Qusine. We also ate at Tuscany one night and it seemed to have a much more limited menu than Silhouette and the food it was just OK. My best experience came at The Lawn Club Grill it was a beautiful night in the port of San Juan and Jordon the manager made our experience so fun and special. The rest of the time we ate in Blu. Some nights the service and food was great others not so much.