Holiday from Hell: Norwegian Spirit Cruise Review by mammamia1

Norwegian Spirit 3
Member Since 2011
4 Forum Posts

Overall Member Rating

Holiday from Hell

Sail Date: January 2013
Destination: Canary Islands
Embarkation: Barcelona
From start to finish this has been the worst holiday. After traveling to Barcelona, after planes been cancelled and rerouted, our transfer company wouldn't pick us up as we were four and a half hours late.
So extremely stressed, we took a taxi to the ship, last passengers to arrive (in fact, in hindsight we wished we had missed the ship and gone straight to Madeira).
The personnel were all extremely courteous and efficient, so we boarded. The lobby looks alright, and we started to relax. Up to our room...we were living on the tenth floor with a balcony. The room was antiquated and small, shabby. The wardrobe small and badly designed, very difficult to use. The bathroom, was tiny, compartmentalized, titchy loo, with a wall..(pleased I am not overweight), titchy shower also walled with a small basin between. The bathroom was tiled, shabby and difficult to keep clean.
With our hopes of a decent place to sleep ruined, we decided to have dinner. First night we ate at the More Garden restaurant, low ceilings very noisy and mediocre food.
We checked out the rest of the ship. The buffet, Raffles, was no better then a large Workman's canteen, noisy, smelly..we tried eating there once, very mediocre food, the stir fries all taste the same. Plenty of choice of tasteless fodder.
We ate once in one of their specialty restaurants, Teppanyaki, nothing wrong with the raw products, but once the food had been cooked it all tasted the same, a complete waste of money and time. The rest of our eating was in the main restaurant Windows. Much the nicest. Breakfast and lunch menu was the same every day....very boring, dinner was the same as everywhere else, tasteless and mediocre. The waiters and waitresses, however were lovely.
Unfortunately for us, the seas was very rough, when we arrived in Madeira our tour had been cancelled and the tour we took was not as written on the tour sheet. Next we stopped at Tenerife, had a lovely day there with a trip to Mount Teide..then on to Lanzarote...the ship was within swimming distance from shore before we heard that they could not land, because of high winds..we hoped they might try docking somewhere else, but were told withing the hour by a senior crew member that we would just sail on to Malaga, (we asked).
He also told us that we would just sail slower to Malaga and arrive a few hours early. Rough seas, and no compensation, not even a free glass of wine or an apology. When we arrived in Malaga the Captain said over the loudspeaker system that they had tried arrange another port (don't believe that for a second since we had been told before that they wouldn't). Great day in Malaga and ok trip back to Barcelona...Delighted that our transfer picked us up, and after long waits and technical problems on the flights back were at last home (not NCL's fault :).) Less

Published 02/06/13

Cabin review: BA Mid-Ship Balcony

Tiny and badly designed closet, tiny balcony, shabby bedroom, badly designed and shabby bathroom. Tiny balcony.

Read All Mid-Ship Balcony (BA) Reviews >>

Port and Shore Excursions

Very clean and efficient.
Read 1758 Barcelona Reviews

Read 531 Grenada Reviews

Cable Car

perfectly alright

Island Tour

Not what was described

Toboggan Rides


Canadas del Teide

trip was splendid, the only marking down of this was the ghastly biscuit and coffee we were given...The other tours had wine and cheese....very jealous

Compare Prices on Norwegian Spirit Canary Islands Cruises

Read more Norwegian Spirit cruise reviews >>
Read Cruise Critic’s Norwegian Spirit Review >>

Compare Prices on Norwegian Spirit Canary Islands Cruises

Member Since 2011
4 Forum Posts
Enrichment Activities
Family & Children
Fitness & Recreation
Onboard Experience
Public Rooms
Shore Excursions
Value for Money
Skip X

See Norwegian Spirit deals up to 82% off:

October Deals
Norwegian Spirit 71% Loved It

11-day Mediterranean & Greece From Rome (civitavecchia)
See all Norwegian Spirit Deals >>