Below Expectations: Queen Mary 2 (QM2) Cruise Review by audal29

Queen Mary 2 (QM2) 3
Member Since 2009
23 Forum Posts

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Below Expectations

Sail Date: November 2012
Destination: Transatlantic
Embarkation: New York (Manhattan)
We left from the Manhattan terminal as Brooklyn was still damaged after hurricane Sandy. Embarkation was ok and we were soon directed to our cabin. This was a balcony cabin which was very roomy with comfortable bed with lovely pillows, there was also a seating area and loads of storage space. The balcony was small but not a problem Transatlantic in November. There was a welcoming bottle of champagne waiting for us which was a nice touch. We met our Cabin steward who was very pleasant.
We went to find Kings Court the buffet restaurant for some lunch first thing I noticed was not many people using the hand sanitisers. All the areas in the buffet were very confusing with waiters sending you miles to find what you were looking for. Endless queues for coffee as they were always running out of milk. The best area was the sandwich bar where you could make up your own fillings.
We familiarised ourselves with the ship after lunch. It certainly is a beautiful ship but decided very early More on there was no real hub or soul. The nicest area is the Chart room which has very comfortable seats for reading or listening to the piano. The Champagne bar next door is used as an overflow for passengers waiting for seats to be vacated in the Chart room but the seats in the Champagne bar were not at all comfortable.
We were on early sitting in the Britannia restaurant and were looking forward to our first dinner., what a disappointment the menu was and after 23 cruises we know what usually to expect. On other ships there is usually an alternative of Prawn Cocktail, Chicken, Salmon & Steak. Not so here.
As the week wore on we became quite dissatisfied with the tasteless food. Consumee that was just coloured water only the black pepper giving it any taste. On three occasions I chose fish, sea bass, sole and monk fish, all tasteless. What really surprised me was the offhand attitude of the waiters who when you left most of the meal just said finished and took your plate away. On all other ships I have been on the waiters have been concerned and offered an alternative. A definite thumbs down for food and waiter service. There was no rapport with the waiters at all.
We ordered coffee from room service in the morning and then went to Britannia for breakfast which was fine also the waiters although slow seemed better early in the day. We visited the White Lion Pub one lunch time and that was fine. A couple of times visited the buffet for lunch but it was too confusing. The Winter Garden was a nice area for coffee, also there was salad bar lunch times.
The evening shows were good with the costumes excellent but apart from the Planetarium which had some interesting shows the daytime events were all much the same quite dull, there was much bridge played.
One annoying thing was that the clocks were put forward an hour each midday instead of at night which made the afternoon very short if you were on early sitting. Never heard of this before.
We went to reception and had our gratuities taken off on the 1st day and gave to who we wanted to a lot of experienced cruisers seem to do this.
The dress is very formal on this cruise at night which suits a lot of people who like dressing up. Disembarkation was a nightmare with taxis all having to go into a huge shed and then look for their fares. Our taxi driver said it was chaos. I would not recommend Cunard to anyone, I expected more from them. Less

Published 01/25/13

Cabin review: DA8044

Cabin 8044 spacious with nice seating area plenty of storage space and partially obstructed balcony. Comfortable bed with lovely pillows.

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Member Since 2009
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