Ship is beautiful. Ports were delightful. People management from the onset was horrible. There was a long wait to drop off bags and then another wait to check in. Once on board there was a sail away bbq -- another long line. On Day 2, went up to Raffles for breakfast buffet -- another long line to get cold food then had to search for a table.
When we were in Juneau, getting back on board proved to be frustrating yet again as they only had 1 person checking id's and 1 person scanning your room card.
This made the vacation a bit disappointing.