Booked through an agency who were to supply airport to cruise port transfers. Unfortunately, they were very disorganized at the airport and people had to wait approximately an hour to even know what was happening. Every worker had a different story.

Checking in at cruise line was smooth with no wait. Unfortunately, we saw another couple turned away as they didn't bring their passports. It was a very sad moment for them. Passports are needed by all!

Room: We were welcomed with champagne and our inside room was available on the 9th floor. We had no guest rooms around us, and were located on a corner so we were looking forward to this, but unfortunately, we backed onto crew work areas, so it was rather noisy. We had requested an upgrade (it's worth asking) at the Guest Relations Desk upon our arrival, and although they didn't think it would happen, they called later that day and an oceanview was available, on the third floor, starboard. It turned out to be a great location, and was very quiet. Our room was almost the same as our inside room, but had a large rectangle window, approximately 6x4 feet high. We were high enough from the water that you could see it, but it never splashed that high, despite some rough winds. Our room was quite comfortable for two. Bed was very comfy and soft, although the duvet cover always seemed to be tucked in too much. Four pillows were provided. There was a firm couch that a third adult could easily sleep on. There was a small oval table, and storage drawers that held quite a bit, attached to a small desk containing a keyboard if you wished to connect to internet in your room (fee similar to using internet cafe). The double-wide closet was roomy and included two robes and an umbrella. There was also storage above the bed, but we never used it. The bathroom was well laid out - the shower was quarter-circle size with glass doors and a great pressure/temperature system. There was plenty of hot water and pressure - this received five stars from us! The toilet was standard. The counter top was limited, but held cruise-supplied lotions/shampoos/soaps/Q-tips/kleenex. There were drawers for guest supplies, and there was plenty of open shelf space for further supplies. Two drinking glasses were also stored there. Read more