Not as luxurious as I expected: Grand Princess Cruise Review by edgeplot
Overall Member Rating
Not as luxurious as I expected
Embarkation: Los Angeles
The food was surprisingly uneven - some days it was quite good, other days nearly inedible. The worst food was from the special holiday menus, which I found pretty surprising. The pizzas and hot dogs were the worst - completely disgusting. The first thing I did when disembarking in Hawaii was make a beeline for the nearest fast food. More Normally I don't like fast food, but it was a refreshing treat after the fattening, repetitive fare on the boat. Also, because food quality was so variable, it was nice to know for a change what to expect in my meal. On the positive side, room service was 24 hours and at no additional charge for most items. It was nice to be able to get a club sandwich or PBJ any time of the day or night (especially after an unsatisfying meal in one of the main dining rooms). There is also a handy continental breakfast service - you can order several different items like pastries and juice in the evening, and it will show up at the time of your choice the next morning at your door.
Even though it was an "all inclusive" cruise, soft drinks and alcohol are billed separately. The way the ship handles this is really annoying - you have to present your ship card each time you order a drink, and sign a receipt each time too. With large groups at a bar or at dinner this can be very cumbersome and annoying. They should come up with better, less disruptive methods, like portable card or finger print readers. Paperless options would also be nice.
Service on board was all over the map. Most of the staff was very helpful and attentive, but sometimes it was impossible to get assistance, particularly in the early or late hours in the self-serve buffet. Also, our room steward never responded to pages and was seldom to be found. When he could be found, he was fairly unfriendly. (In contrast, some friend staying just down the hall had a different steward, and they claimed they've never received better attention or been better taken care of.) Some of the crew did not speak English very well and I had a few awkward misunderstandings as a result.
The ship had a modest sized gym / work out facility, but its hours were limited from 7AM to 10PM. Many guests complained about this and indicated that other ships or cruise lines have 24 hour gyms. Because a lot of people on the cruise were morning people and were from several time zones further east, the gym was always overcrowded in the morning. There were lines to get any cardio or workout equipment. The only way to ensure getting equipment was to go to the gym later in the evening, but at the cost of missing out on a dining slot or evening entertainment. Also, some of the cardio equipment was in poor repair.
I had a lot of fun hanging out with friends on the cruise and going on excursions, but overall this was not an experience I would want to repeat. I never felt any sort of luxury at all. Instead, I felt like I was staying in a second-rate hotel in the middle of nowhere. The long ocean crossing contributed to this feeling, and maybe I would have enjoyed the cruise more if it had less time at sea and more ports of call. Less
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