A group of six did our annual Christmas Cruise this year, deciding on the new Carnival Breeze 2.0 Class ship. Having been on many Carnival ships in the past, this was, without a doubt, the most disappointing cruise ever. The staff on this ship, other than at the stores, where the most unprofessional people ever encountered on a ship.
At embarkation we had two special needs (wheelchair) passengers. We were giving quick access to receiving our sign and sail cards and given sign stating "Special Needs". So we sat and sat and sat until finally we all just decided to push the wheelchairs on board. So much for helping those with special needs.
Although our table in the Blush Dining Room was on the upper level and was very close to the kitchen, the food was never hot. Some meals were actually cold. Usually the head waiter will nicely hand you a menu, here the menu was thrust in your face, with no comments or conversation. The staffs goal was to get you in the restaurant, feed you and get you out of there. Of course to accomplish this, we had to pass and stack our dishes for removal.