This was my first cruise on Cunard's QM2, and the 12 day holiday cruise was eagerly anticipated by myself and my travelling companion. We were also part of a larger tour group organized out of NY. And although the ship did experience a number of norovirus cases, no one I knew was affected, and the ship's captain and crew took enormous steps to prevent a further outbreak. As a result, I had a very nice cruise and it was certainly comparable to many others I have taken.
To start off, Cunard did a great job delivering our luggage, which arrived about an hour after we boarded the ship. Our stateroom as quite nice, with a good size balcony.
The service on the ship was excellent. Our stateroom attendant, dining room waiters, etc. were all great. White gloves are standard on Cunard.This is a formal cruise, and more than half the days required tuxedo, etc. If you like formality, Cunard is a good choice.This might also be because it was the holidays.