Zuiderdam Needs to be Banished from HAL: Zuiderdam Cruise Review by juliemax

Zuiderdam 4
Member Since 2010
13 Forum Posts

Overall Member Rating

Zuiderdam Needs to be Banished from HAL

Sail Date: December 2012
Destination: Southern Caribbean
Embarkation: Fort Lauderdale (Port Everglades)
Embarkation went well and the ship left on time. The problems we encountered were with the dining room and lido buffet. The service was very slow the first night and the last in the dining room. Food was not what we were used to on our HAL cruises in the last two years. The beef was very tough, everything was drenched in gravy or butter, and HAL does not offer a SPA menu at all. The no sugar added desserts are limited and not tasteful. The lido was basically the same food, same fruits all week primarily melon, no crab legs on the buffet at Christmas as in the past. The service at the lido was limited, tables remained dirty for longer than necessary and they ran out of water glasses all the time. Don't get me wrong, everyone was very polite and tried to be helpful but it seemed they had cut back on service staff.
We did enjoy Christmas dinner in the dining room. They did a nice job that evening.
The activities were few and far between, Julie Barr, their comedian is More great but there was no adult show at all, nothing after midnight.
The Pinnacle grill was a disappointment. My husbands steak and my son's were overdone. I did enjoy the salmon, it was delicious. I ordered the cheese plate for dessert and I kid you not, five tiny squares of cheese and some grapes. I just got off the Carnival Dream two weeks before and the same dessert had me reliving my days in Europe.
Debarkation was very smooth, however breakfast in the lido was a disaster that morning, they closed early and again ran out of water glasses. Less

Published 12/30/12

Cabin review: VA5116 Deluxe Ocean-View Verandah Stateroom

HAL balconey cabins do not have as much storage as other lines. Our third adult slept on the couch which is a pull-out and in the way if you want to use the balcony in the morning. Otherwise beds were comfortable and service was good.

Read All Deluxe Ocean-View Verandah Stateroom (VA) Reviews >>
Read more Zuiderdam cruise reviews >>
Read Cruise Critic’s Zuiderdam Review >>

Compare Prices on Zuiderdam Southern Caribbean Cruises

Member Since 2010
13 Forum Posts
Enrichment Activities
Family & Children
Fitness & Recreation
Onboard Experience
Public Rooms
Shore Excursions
Value for Money
Share feedback
Thank you!  Cruise Critic values your feedback.
How can we improve this page?
Skip X

See Zuiderdam deals up to 82% off:

September Deals
Zuiderdam 72% Loved It

10-day Colors Of Canada & Ne
See all Zuiderdam Deals >>