We have returned recently from our cruise to N.Z. on Voyager of the Seas - We were less than impressed with the overall condition of this ship - Musty, stained carpets, mould in the bathroom (shower) etc. - to say nothing about the "sewage odour" in the corridors!!
we also thought the supervision of "hand sanitising" could have been better taking into account the Noro virus on board.
Because of understaffing, wait staff in dining rooms were literally running between tables limiting the opportunity for any extended contact with them - this was something we particularly enjoyed on Rhapsody. The quality of food was in our opinion somewhat less than what we experienced on our two previous cruises on Rhapsody.
Bathroom was barely adequate - shower recess extremely small (and we're only 60+ kg's) - We were not impressed with the odour that was in our room from time to time - (not nice!!) but our cabin attendant bent over backwards to try to rectify these shortcomings - this is an interconnecting cabin and noise transmits easily from adjoining cabin through connecting door
( not good for privacy or intimacy)