Navigator of the Seas Review

4.5 / 5.0
2,293 reviews

Service on Shipe was good, land office not so much

Review for the Western Caribbean Cruise on Navigator of the Seas
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hoosier_6548
6-10 Cruises • Age 50s

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Additional details

Sail Date: Nov 2012
Cabin: Promenade Stateroom

We booked a cruise from cheapcruises at the end of August for sailing immediately after Thanksgiving. When we booked the cruise, there was some back and forth e-mails with the agent. About a month before departure, we got an e-mail telling us we needed to preregister. I delayed acting on this e-mail because I was traveling for work, but registered about 7 days in advance. The website said we missed the 10-day cut off to have luggage tags mailed to us, but that a porter would help. (We later found that no one got luggage tags mailed to them regardless of how early you registered). Then about 3 days before the cruise, we realized we never received details on the cruise, no communication from RC what so ever. We are experienced cruisers, but wanted some specific details. My wife called the 1-800 number for RC and talked to a lady. We asked about the number of formal nights so we would know how to pack. The service lady told us that Navigator exclusively had "My Time" dining and that it was all casual. My wife asked that we had requested late dining and was told that no longer an option. The lady again confirmed there was no other option other than my time dining. We also asked if we could bring a bottle or two of wine. We were told that absolutely no alcohol or any beverages of any kind could be brought on board.

We get to New Orleans and board the ship. As we were waiting in line to get our Sea Passes, we noticed another family with two large cases of water. Not sure if he made it on board, but we had already been though several checkpoints at that time.

Anyway, we get on board.

Cabin Review

Promenade Stateroom

Cabin PR

Room 8279.

We enjoyed the view of the Promanade. There were a couple parades that started about 10PM and you could hear them though the glass, but really, why would you be in your room and not enjoying the parade? However, apart from that, the room was quiet. We had a room about mid-promenade. I would recommend that. I was fun to watch people come and go in and out of the shops. The rooms at each end overlooked the big stairwells.

This is the biggest room we have ever had.

I think this ship is now in dry dock, or nearly so, and the refurbished ship is supposed to have ship-wide wifi. When we cruised, they only had wifi available in 5 locations. However, being on the promenade, we were able to get wifi in the room, although the rates we too expensive to use it.

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