After about 40 cruises, 7 on NCL, I do believe this will be my last with NCL. This was a much anticipated holiday cruise with family on a ship I have never sailed. We went with open minds and optimistic of a good cruise. I wish I could say that was what happened.
We booked mini suite 11658. The first problem we noticed was a very dirty balcony with much of the non-skid decking breaking apart and laying loose on the ground. Also, the railing glass was very corroded. The balcony looked as though it wasn't cleaned in months. It did not help the balcony had no privacy. You could walk between balconies because the gap was so big between the railing and dividers. It was a terrible design. In the room, the mirrors were never cleaned, and there were wood wedges shoved in to the ceiling to keep it from rattling. The room steward was the worst we ever had. He constantly left cleaning rags in our room, took our beach towels without replacing, and never cleaned the room at normal times, if at all. Otherwise, the room was a good set up and the bathroom was large (comparatively).
People swear by Freestyle, but for the life of me, I can't understand how anyone could enjoy having to wait 20-30 minutes for a dinner table. And we were only a party of 4. Other lines do anytime dining, but never have I had to wait so long on other lines. Once seated, the dinners weren't bad though. In fact, the dinners were pretty good.