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Statendam Review

4.0 / 5.0
Editor Rating
220 reviews

DO NOT GO ON THIS SHIP

Review for Statendam to the Panama Canal & Central America
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anijon
2-5 Cruises • Age 60s

Rating by category

Embarkation
Dining
Public Rooms
Entertainment
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Cabin

Additional details

Sail Date: Oct 2012
Cabin: Large Ocean-View Stateroom

We booked a 14 day cruise through the Panama Canal for October 12-26 on a Perx Interline vacation site. The ship was HAL Stadandam. First thing we noticed was how high the tub side was and when we tried to call down to ask about it--our phone didn't work. 3 days later they finally fixed the phone (software issue)..Our room was very warm and when that was investigated they cleaned the filter and it didn't get better, so we couldn't sleep. Finally, got a fan which helped but just circulated hot air..I have back issues and the bed was very uncomfortable so housekeeping put an "eggcrate" on it which helped some. Tub issue was dangerous and since all rooms had the same thing--nothing could be done. We were deluged with flyers for jewelry every single day--

Also, the incredible noises above our heads starting at 4 am up till midnight. We never had peace and quiet...the kitchen was above our heads...we heard trays, rolling wheels and on one afternoon 4 hours of them replacing a dishwasher and made so much noise even our neighbors came out and complained to the stewards.

First formal night in the dining room, we were seated at 7pm gave our orders and waited 37 minutes for our drinks, salads, soup...finally got our dinners at 830 and they were cold...I sent mine back but the rest of our table (7 others) were so hungry they ate them cold. I was offered a drink to comp my inconvenience..TOTALLY UNACCEPTABLE...after complaining to front desk, we were assigned a specific table with a waiter just for us and we were in and out every night within 1 hour.

Cabin Review

Large Ocean-View Stateroom

Cabin D

TOO MUCH NOISE ABOVE HEADS, POOR AIR CONDITIONING SYSTEM, CROWDED ROOM, SUITCASES DIDNOT FIT IN CLOSETS SO HAD TO LEAVE OUT IN ROOM WALKING AREA. BEDS HARD, WINDOWS BLOCKED BY BED SO COULDN'T LOOK OUT TUBS WAY TOO HIGH.....NEED WALK IN SHOWER/TUB SYSTEM, ONLY ONE OUTLET IN ROOM !!!!!!......TV TOO SMALL AND ANGLED BADLY TOWARD SITTING AREA. POOR RECEPTION MANY TIMES COULDN'T EVEN WATCH ANYTHING EXCEPT BOW CAMERA. LOVESEAT IN ROOM HAD BROKEN SPRINGS, NOT ENOUGH DRAWER SPACE...NO REFRIGERATOR IN ROOM....

Port Reviews

Aruba

beautiful island too short of a trip only 3 hours in port

Puntarenas (Puerto Caldera)

great experience, watched the kids dance and saw oldest church in Mexico...

Puerto Vallarta

worst tour of our whole cruise--boring and cut short because of tour guide and driver wasting time

Cabo San Lucas

we actually liked Huatalco but it is not listed on the ports list...this was our favorite stop beautiful...want to return.

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