The ship is described as 4 star but I found it to be more like only 3 stars. I did not expect to have paper cups in the cabin and no toiletries like shampoo/conditioner. Embarkation was a nighmare as passengers turned up before their alloted time and with a Gastro outbreak, boarding was delayed. Everyone was told to go to the Windjammer until cabins were available. Imagine the crush.Apparently this is the procedure for every cruise I was told.
The food standard was below what I expected. I found meat and some fish to be overcooked and inedible, and vegetable selection was limited. The Windjammer always seemed to be full even at 9pm when it closed. The My Time Dining option for dinner was a good idea if you had a good waiter. Some wait staff were excellent but others no so.
The entertainment was varied, some acts were good but others average. The resident entertainers put on good shows and the ice skating shows were excellent but difficult to get into because of the crowds. Even though entry was based on odds and even system, it was still difficult because of the number of passengers.
cabin needed redecorating as it had dirty, stained carpet and sofa. The TV was good however.