I am a seasoned cruiser with a solid basis for comparison. I take my cruising, my money and my fun pretty seriously. Having said that, my first time adventure on the LOS was impeded by one speed bump after another.

Speed bump #1: Switch and bate cabins. If you are looking at RC's website for any indication of room specifications, don't bank of it. I upgraded from a deluxe balcony room to a superior balcony room (a modest monetary upgrade) for an overall increase in size and chaise loungers on the balcony. What I got was a standard balcony room and two upright chairs. When inquiring about this, our stateroom attendant told us that the balcony was not large enough to accommodate chaise loungers, and the type of room I was supposed to get is actually on the very back of the ship and they are full. She directed me to Customer Relations stating that if they said it was okay to exchange the chairs then they would do so. Customer Relations was quick to recite "unfortunately the pictures on the website are not representative of the actual room size and amenities" but they would have someone exchange the chairs on the balcony. While it left little room for movement on the balcony it did make all the difference in being able to actually spend long periods of quality time on the small balcony, which on this cruise was a blessing. While no further accommodation was provided with regard to the incorrect room type, the room was well appointed and comfortable. The shower in the bathroom was claustrophobic with room for rotating under the shower head only. PS: 'Do Not Disturb' signs on your door will not work.

Speed bump #2: Luggage delivery. I arrived onboard at noon. My luggage arrived at 830pm. Need I say more? Read more